Question 1

What purity level are your peptides?

Accepted Answer

All Novatide peptides maintain a minimum 99%+ purity standard, verified via independent HPLC and mass spectrometry analysis. Every batch is tested by accredited third-party laboratories.

Question 2

Do you provide Certificates of Analysis?

Accepted Answer

Yes. Every product and batch comes with a full Certificate of Analysis (CoA) documenting identity, purity, and sterility. CoAs are available for download on each product page and in our CoA library.

Question 3

What form are your peptides in?

Accepted Answer

Most peptides are supplied as lyophilized (freeze-dried) powder in sealed, sterile vials. Some products are available in oral capsule form. All formats are clearly labeled on each product page.

Question 4

How should I store my peptides?

Accepted Answer

Lyophilized peptides should be stored at 2-8°C (refrigerator) for short-term use. For long-term storage exceeding 3 months, -20°C (freezer) is recommended. Always protect from light and moisture.

Question 5

What is bacteriostatic water and why do I need it?

Accepted Answer

Bacteriostatic water is USP-grade sterile water containing 0.9% benzyl alcohol as a preservative. It's used to reconstitute lyophilized peptides back into solution for research use.

Question 6

How long does shipping take?

Accepted Answer

Orders are processed within 1-2 business days. Standard US delivery is 2-3 business days. All peptide products ship with cold-chain packaging to maintain product integrity.

Question 7

Do you offer free shipping?

Accepted Answer

Yes. Free standard shipping on all orders over $100 within the continental US. Orders under $100 have a flat rate of $9.99.

Question 8

Do you ship internationally?

Accepted Answer

Currently, we ship within the United States only. International shipping is being evaluated for future availability.

Question 9

Can I track my order?

Accepted Answer

Yes. You'll receive a shipping confirmation email with tracking information once your order has been dispatched. Tracking updates are typically available within 24 hours.

Question 10

What payment methods do you accept?

Accepted Answer

We accept Visa, Mastercard, Bitcoin/cryptocurrency, Zelle, and ACH bank transfers. Crypto payments receive a discount.

Question 11

Is my payment information secure?

Accepted Answer

Absolutely. All transactions are processed through PCI-compliant payment processors with 256-bit SSL encryption. We never store credit card numbers on our servers.

Question 12

Do you offer wholesale pricing?

Accepted Answer

Yes. We offer tiered wholesale pricing starting at $500 minimum orders with 10-30%+ discounts. Visit our Wholesale page to apply.

Question 13

What is your return policy?

Accepted Answer

We accept returns for unopened, undamaged products within 14 days of delivery. Due to the sensitive nature of our products, opened or reconstituted products cannot be returned.

Question 14

What if my order arrives damaged?

Accepted Answer

Contact us within 48 hours of delivery with photos of the damage and your order number. We will replace the product or issue a full refund at no additional cost.

Question 15

How long do refunds take to process?

Accepted Answer

Approved refunds are processed within 5-7 business days and returned to the original payment method.

Question 16

Are these products for human consumption?

Accepted Answer

No. All Novatide products are sold strictly for laboratory and scientific research purposes only. They are not intended for human consumption, medical use, veterinary use, or diagnostic purposes.

Question 17

Do I need to be a certain age to purchase?

Accepted Answer

Yes. You must be 21 years of age or older to purchase from Novatide Peptides. All buyers must confirm they are qualified researchers.

Question 18

Are your products FDA approved?

Accepted Answer

These products have not been evaluated by the FDA and are not approved for the prevention, treatment, or cure of any disease. They are supplied strictly as research chemicals.

Question 19

Do you provide dosing or reconstitution instructions?

Accepted Answer

No. Novatide Peptides does not provide instructions related to preparation, reconstitution, administration, dosage, or any form of usage. All handling is the responsibility of the qualified researcher.

Question 20

What regulations govern the sale of research peptides?

Accepted Answer

Research peptides are regulated under 21 CFR 809.10(c) as research-use-only materials. They are exempt from certain FDA requirements when sold exclusively for laboratory research purposes and properly labeled.

Question 21

Can I use these products in academic research?

Accepted Answer

Yes. Our products are specifically manufactured for qualified academic and institutional research environments. Certificates of Analysis are provided to meet laboratory documentation requirements.

Question 22

How does Subscribe & Save work?

Accepted Answer

Subscribe & Save lets you set up automatic monthly delivery of your research supplies at a 15% discount. You can pause, modify, or cancel your subscription at any time from your account.

Question 23

Do you have an affiliate program?

Accepted Answer

Yes. Our affiliate program offers 20% commission on all referred sales with a 60-day cookie window. Visit our Affiliates page to apply.

Question 24

Is there a loyalty rewards program?

Accepted Answer

We're currently developing a loyalty program that will reward repeat purchasers with points redeemable for discounts. Sign up for our newsletter to be notified when it launches.

Question 25

Do you offer institutional or bulk accounts?

Accepted Answer

Yes. Research institutions, universities, and laboratories can apply for institutional pricing with dedicated account management. Visit our Wholesale page or contact support.

Question 26

What is the difference between BPC-157 5mg, 10mg, and 20mg?

Accepted Answer

The active compound is identical across all concentrations — the difference is the amount of lyophilized peptide per vial. Higher concentrations offer better cost-per-milligram value for extended research protocols.

Question 27

What's the difference between CJC-1295 with and without DAC?

Accepted Answer

DAC (Drug Affinity Complex) extends the half-life of CJC-1295 from ~30 minutes to ~8 days by enabling albumin binding. Without DAC mimics more natural pulsatile GH release patterns.

Question 28

How do GLP-1 agonists (Semaglutide, Tirzepatide, Retatrutide) differ?

Accepted Answer

Semaglutide targets GLP-1 receptors only. Tirzepatide is dual-action (GLP-1 + GIP). Retatrutide is triple-action (GLP-1 + GIP + glucagon). Each has different receptor affinities and research applications.

Question 29

What is the Wolverine Blend?

Accepted Answer

Our Wolverine Blend combines BPC-157 (10mg) and TB-500 (10mg) in a single vial. This pairing is widely studied for complementary tissue repair mechanisms in preclinical research models.

Question 30

Do you offer nasal spray formulations?

Accepted Answer

Nasal spray formulations are coming soon. Sign up for our newsletter to be notified when they become available.

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